Issue Trackers & Risk Management using Excel [Project Management using Excel – Part 5 of 6]

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This is the fifth installment of project management using excel series.

Preparing & tracking a project plan using Gantt Charts
Team To Do Lists – Project Tracking Tools
Project Status Reporting – Create a Timeline to display milestones
Time sheets and Resource management
Part 5: Issue Trackers & Risk Management
Project Status Reporting – Dashboard
Bonus Post: Using Burn Down Charts to Understand Project Progress

Tracking issues and risks is where most of the project management time goes. Once the project planning and organizing activities are in good shape, most of the project management activities are around risk management and issue tracking. In this installment of project management using excel, we will learn how to create a simple issue tracker template using excel and how to analyze issues using excel.

Issue Tracker Template

Excel is perfect for making an issue tracker template. Its grid structure and easy interface makes it totally easy to create and maintain an issue log. Here is a simple issue tracker template you can create in less than a minute.

Issue tracker template

The above template becomes very easy to manage with excel features like data validation, filters and tables (lists in 2003 and earlier).

More Robust Issue Log Template

While the above issue tracker template is good for most project needs, often you might need something little more robust. Of course, doing this is just a matter of adding few columns. For eg. it is common for project managers to keep track of the various types of issues and who is logging them, who is closing the issues. Here is an issue log template that is more robust.

Issue log template - Excel

Analyzing and Reporting Issue Status

Issues are part of everyday project management. It is important to keep track of various issues in the project and understand their progress. There are various ways to monitor the progress of issues using excel charts and pivot tables. In this tutorial, we will learn how to make the open vs. closed issues chart (see below).

Open vs. Close Issues in the last 30 days - Excel Chart

  1. To make the chart, we will use the issue tracker data from the template shown above.
  2. We need to generate issue counts for the last 30 days from a chosen date like this:
    issue log entries - analysis for the chart
  3. The counts can be easily generated by using the COUNTIF Excel formula [Excel SUMIFS formula tutorial] like this: =COUNTIF(issueOpenDates,Date)
  4. We can easily make the counts cumulative.
  5. Finally select the 3 columns above and make a  line chart with 2 series. Adjust the chart formatting you have a simple “open vs. closed issues in the last 30 days chart”
  6. The above chart can be a great way to start discussion about issue run rate.

Risk Management using Excel

We can use similar ideas to prepare a risk management plan using excel. The risk log is similar to issue log. But when it comes to risk analysis, the usual practice is to make a risk matrix to highlight key risks. This can be easily done in excel with the help of Risk maps. This is your home work to figure out (or click on the below risk map image to download the template).

Excel Risk Map Template

Download the Issue Tracker Templates

You can download the excel issue log template from here. Click the below link based on your excel version and the file type you prefer.

What next?

The ideas presented here can be extended to do more complex analysis of issues and risks in your project. However the issues tracker systems can only go so far if we don’t ask right questions. Often when the project is going through a rough patch, it might be better to keep the issue trackers simple and focus on the work.

In the next installment of project management using excel, we will combine all the five parts and build a project status reporting dashboard.

If you are new to the series, please read the first 4 parts as well.

What is your experience with issue tracker systems

Share your ideas and opinions on using issue trackers. What is the best and worst you have seen? In one project, we have used a very complicated issue log (actually a defect log) that took almost 5 minutes to create an issue. The system would produce nice looking 3d bar and 3d pie charts depicting the issue distribution, ownership and status. Our morning scrums were a disaster when someone choose to present these. What about you?

Resources for Project Managers

Check out my Project Management using Excel page for more resources and helpful information on project management.

Project Management Templates for Excel

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15 Responses to “Make a Bubble Chart in Excel [15 second tutorial]”

  1. Jeff Weir says:

    Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!!

    • Chandoo says:

      Whyyyyyyyy?

      The idea is to tell how to make a bubble chart. I got an e-mail from a reader recently asking how the scatter bubble is made. So I thought a 15 second tutorial would be a good idea to show this.

  2. Jeff Weir says:

    Did that email go "Dear Chandoo, I know that you scorn bubble charts, but if I don't do one in Excel for my boss then he'll fire my sorry ass, and my children will have to be sold for medical experiments in order for me to be able to afford the upgrade path to Excel 2010"?

    If so, fair enough...it's all in the greater good 😉

  3. sanwijay says:

    Chandoo,

    I am using excel 2003 and it is not working. The x axis is not the one that I enter in x axis column. Please help! Thanks.

  4. sanwijay says:

    Sorry, after few attempts, I managed to get the right result. I shouldn't select the title (header) of the table and select only the data to produce the right bubble chart.

  5. Precious Roy says:

    What's wrong with bubble charts? Is there a better method for displaying scatter plots with lots of overlapping data points? Don't tell me you'd rather jitter!

  6. Chandoo says:

    @Sanwijay: Cool.

    @Precious Roy: There is nothing wrong with bubble charts. Infact, it is the only way to show 3 dimensional data (x,y and sizes) without confusing your audience. Jeff is worried that people might misuse the chart. As with any chart, bubbles also have a place and time for using them.

    I recommend using bubble charts to show relative performance various products in several regions and similar situations.

    Also, human eye is notorious in wrongly estimating the bubble sizes (as we have to measure areas). See http://chandoo.org/wp/2009/07/28/charting-lessons-from-optical-illusions/

    We can partially improve bubble charts by adding data labels, but if you have too many bubbles, the labels will clutter the chart and make it look busy.

  7. KW says:

    I can't seem to find a way to plot more than ten bubbles on a chart and need to know how to add more

  8. Chandoo says:

    @KW.. why would such a thing happen. I am sure you can add more bubbles that that. Can you tell us exactly what you are doing...

  9. Michiel says:

    Example table:
    A B C (size)
    Me: 25 30 15%
    Him: 30 22 11%
    Her: 12 30 20%

    I am trying to make a bubble chart where the Y axis is A, the X axis is B, and the size of the bubble is C. There should be only 3 bubbles. I keep ending up with six (with the labels being only "Me" and "Her"). My goal is to have three bubbles, one representing each person. Clearly I am doing something wrong. Can you help explain...?

  10. Priya says:

    Hi,
    I wanted to add data labels to the bubbles. Each bubble represents a different company name. Excel allows me to add the size, legend, x axis values and y axis values. How do I add instead- Company A, B, C, D for the bubbles?

    • Mai huong says:

      youon you have to choice every data for every company..
      ex:create bubble for A company,after that click right> add data label> adjust data labels :format data labels and choose : series name.
      i hop u will succeed .

  11. [...] we create a bubble chart with 2 bubbles. 1 for the actual mustache & 1 for target [...]

  12. IT says:

    If we want bubble size to be controlled by one column, but the bubble labels to be controlled by another column, how can this be achieved?

  13. Nicola says:

    many thanks!!!!

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