Employee Satisfaction Surveys using MS Excel

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Satisfaction Surveys help you measure your employees (or customer) attitude, opinion and satisfaction levels with your product or work place. Unless you are rich, probably you can not afford survey software tools and need a cheap alternative like excel based employee satisfaction surveys.

Today we will learn how to make a satisfaction survey and consolidate the data using excel.

First make your questionnaire in one excel sheet

See the example above.

Now the fun part, send an email to your colleagues with the questionnaire

And go out, get a cup of coffee and learn excel between sips.

Ok, got the replies? well, move on to next step.

Create a new workbook and copy response sheets to this work book

How? Well, there is a simpler way to do. Open each response sheet and right click on the response tab, select “move or copy” and enable copy option and select the new workbook name.

Copied Everything? Time to Learn 3D References

No, don’t fetch your 3D glasses. 3D references are your way to refer to same cell in multiple sheet. Confused ? See this illustration:

So we will use the 3D formula references to compute average satisfaction level for a question like “how cool your company is?”. Assuming the sheets are arranged such that we have Shelly’s sheet first and Zack’s sheet in the end, and the question satisfaction is entered in cell D5, the formula will look like, =average(Shelly:Zack!D5)

Pretty simple, isn’t it?

That is all, you can use the same principles to create customer satisfaction surveys or other types where you need inputs from several parties in same format.

Of course, if you have internet and Google docs access at work, you can use the Google docs forms to do the same with more time to sip that coffee.

This post is part of our spreadcheats series, learn excel articles in this series and findout how you can be more productive.

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11 Responses to “Fix Incorrect Percentages with this Paste-Special Trick”

  1. Martin says:

    I've just taught yesterday to a colleague of mine how to convert amounts in local currency into another by pasting special the ROE.

    great thing to know !!!

  2. Tony Rose says:

    Chandoo - this is such a great trick and helps save time. If you don't use this shortcut, you have to take can create a formula where =(ref cell /100), copy that all the way down, covert it to a percentage and then copy/paste values to the original column. This does it all much faster. Nice job!

  3. Jody Gates says:

    I was just asking peers yesterday if anyone know if an easy way to do this, I've been editing each cell and adding a % manually vs setting the cell to Percentage for months and just finally reached my wits end. What perfect timing! Thanks, great tip!

  4. Jon S says:

    If it's just appearance you care about, another alternative is to use this custom number format:
    0"%"

    By adding the percent sign in quotes, it gets treated as text and won't do what you warned about here: "You can not just format the cells to % format either, excel shows 23 as 2300% then."

    • Steven Peters says:

      Dear Jon S. You are the reason I love the internet. 3 year old comments making my life easier.

      Thank you.

  5. Jon Peltier says:

    Here is a quicker protocol.

    Enter 10000% into the extra cell, copy this cell, select the range you need to convert to percentages, and use paste special > divide. Since the Paste > All option is selected, it not only divides by 10000% (i.e. 100), it also applies the % format to the cells being pasted on.

  6. Chandoo says:

    @Martin: That is another very good use of Divide / Multiply operations.

    @Tony, @Jody: Thank you 🙂

    @Jon S: Good one...

    @Jon... now why didnt I think of that.. Excellent

  7. sajith says:

    Thank You so much. it is really helped me.

  8. Winnie says:

    Big help...Thanks

  9. Chris Fry says:

    Thanks. That really saved me a lot of time!

  10. Texas says:

    Is Show Formulas is turned on in the Formula Ribbon, it will stay in decimal form until that is turned off. Drove me batty for an hour until I just figured it out.

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