How Companies Can Manage Spreadsheet Risk [Part 2 of 4]

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This series of articles will give you an overview of how to manage spreadsheet risk. These articles are written by Myles Arnott from Excel Audit

Introduction to Spreadsheet Risk Management

In the first article in this series we highlighted the risks that poorly managed spreadsheet solutions can introduce to a business. In this article we will demonstrate how companies can manage this risk.

A formal governance framework

The first, and arguably most important step is to ensure that the senior management team buy into the need for a robust spreadsheet risk management framework, and that they define and effectively communicate their spreadsheet risk management policy.

Spreadsheets identified and catalogued

It is impossible to know the level of spreadsheet risk in an organization without first identifying and then risk assessing all of the spreadsheets. It is therefore necessary to create a catalog of all of the spreadsheets and then to gather the key information about each spreadsheet to enable a risk assessment to be carried out.

The two key factors for determining the spreadsheet risk are the probability of there being an error and the impact that that error could have.

Risk = Probability of an error  X  impact if an error were to occur

The probability of error is related to the complexity of the spreadsheet. Complexity attributes differ across companies but include:

  • Spreadsheet size (Mbs)
  • Spreadsheet design (hard coded numbers in formulae, poor model structuring etc)
  • The number of users
  • The use of complex formulae (particularly array formulae, nested formulae etc)
  • The number of cells populated
  • The number of internal and external links
  • The use of VBA

The impact of the error is related to how critical the spreadsheet is within the business. Each company will have a slightly different definition of the impact levels of spreadsheets, but generally:

  • A spreadsheet is low impact if it is not used as part of a critical business process and an error would not have a material impact on the business.
  • A spreadsheet is medium impact if it contains confidential information and an error could have a material impact on the business.
  • A spreadsheet is high impact if it contains highly confidential information and an error would have a significant impact on the business. Spreadsheets used within processes that fall under external regulation (such as Sarbanes-Oxley and Solvency II) are deemed to be of high impact.

Finally, the spreadsheets should be placed in order of risk. Those identified as business critical and high risk should be prioritized for detailed review and placed under control.

This is clearly an on-going process. As new spreadsheets are developed they will need to pass through the risk assessment process as defined by the company’s spreadsheet risk management policy. A periodic review should also be carried out to ensure that all spreadsheets have been correctly categorized.

A best practice standard

The company should define its own best practice spreadsheet development standard that is applied to spreadsheets deemed to be medium or high impact. The standard should clearly outline the standards and conventions to which a spreadsheet should be built. New developments can then be reviewed to ensure that they adhere to the standard.

We advocate the use of the Excel Best Practice Standard from the Spreadsheet Standards Review Board (‘SSRB’).

We also recommend that tailored schedules are added to the standard to reflect your specific design standards. For example this could be a specific color scheme, use of logo or the use of specific text within the header or footer (e.g. document security levels).

Testing

A fundamental, but often overlooked step in the Excel model development cycle is testing. All spreadsheets (but especially business critical spreadsheets) need to be first peer reviewed and then rigorously tested.

It helps to consider the steps that an IT department would take to ensure that something they deliver is correct. It will pass through stages of unit and system testing prior to quality assurance and finally user acceptance testing. So why should a spreadsheet being used for a critical process be any different?

The fact is that no matter how hard we try, humans make errors. The purpose of testing is to identify them and get them resolved before the model goes into the live environment.

Remember that in the first article we highlighted the fact that 94% of spreadsheets and 5% of all formulae within spreadsheets contain errors.

Here is Scott Adams’ view on spreadsheet testing in Dilbert

 

 

Training

All staff should be trained so that they have sufficient Excel knowledge for their role and to use the spreadsheets that they are responsible for. As part of the induction process all staff should also be taught the company’s best practice standard.

Whilst this sounds obvious, research has shown that few companies prioritize investment in spreadsheet training.

 

Documentation

A key risk with spreadsheets is that they are often built and used by one individual within a team (often referred to as a “key man dependency”). If this person is ill or leaves unexpectedly the other members are totally reliant on the documentation left behind. From experience this rarely exists.

Each spreadsheet that is used within a process should as a bare minimum have documentation stating:

  • the purpose of the spreadsheet;
  • how the spreadsheet fits within the process;
  • the source of all inputs for the spreadsheet;
  • all key assumptions and drivers;
  • key calculations;
  • distribution list for outputs.

Spreadsheets that are part of as critical business process should have detailed documentation. This should include a technical specification and user notes.

 

Security

All business critical and confidential spreadsheets should be subject to access control. Security controls can be implemented across three levels:

  • Directory level: Only specific individuals have access to key directories
  • File level: Confidential and critical spreadsheets should be password protected to restrict access
  • Cell level: Non-input cells should be password protected

 

Change control, backups and archives

To minimize the risk of losing the current version of a spreadsheet and ensuring that the correct version is being used at all times, all business critical spreadsheets should be backed up, archived and subject to change control procedures.


So, in summary..,

the characteristics of a well-managed environment are:

  • a formal governance framework, sponsored by the senior management team, is in place for all spreadsheet development;
  • a catalog of spreadsheets is maintained and prioritized by risk profile;
  • a best practice standard is applied to the development of all new spreadsheets;
  • all new spreadsheets pass through a formal risk assessment, are peer reviewed and formally tested;
  • staff are provided with sufficient training to carry out their roles;
  • all spreadsheets and their associated processes are well documented;
  • access to critical spreadsheets is subject to security controls;
  • spreadsheets are subject to change control and are regularly backed up and archived.

What next?

In the next article we will look at the built in Excel functions that can help you to manage spreadsheet risk.

What about you?

How do you (or your company) manage spreadsheet risk? What best practices & guidelines you follow? Please share using comments.

Thank you Myles

Many thanks to Myles for writing this series. Your experience in this area is invaluable. If you enjoy this series, drop a note of thanks to Myles thru comments. You can also reach him at Excel Audit or his linkedin profile.

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49 Responses to “Introduction to Slicers – What are they, how to use them, tips, advanced techniques & interactive reports using Excel Slicers”

  1. Great article!
    If you want to learn a bit more about using slicers in VBA, head over here:
    http://jkp-ads.com/articles/slicers03.asp

  2. XLarium says:

    Hi

    I downloaded cube-formula-slicer-selection.xlsx.
    Why is 'Report Connections' grayed out?

  3. Carlos Gonzalez says:

    Great article!! Thank you very much... This post is one of the most helpful for my job!

  4. TKSSKT says:

    Great Introduction. Thanks very much.

  5. Mando says:

    Wow! trying to use this on the reports that I have now. I really liked that Quantity and Amount Bar graph used on the pivot-multi tab, but for the life of me, I can't seem to replicate it from scratch. Help please?

  6. Abhilash VK says:

    This is awesome! I will favorite this page in my blog, http://www.exceltoxl.com

  7. MrXInDowntown says:

    Since I've known slicers about 2-3 yrs ago, I've pretty much used them in every damn report I do. Everyone that sees it for the first time is like "This is the best thing ever. Did you do that using excel or something else?" 😀 My bosses are so used it that when they see a report from someone else that doesn't have slicers they send it to me to redo it :).

  8. MrXInDowntown says:

    Couple of tips:-
    Tip 1:
    If for lack of space or say you want ability to search within a filter due to numerous values being present but still want it to connect to multiple pivot tables or charts then
    1. Setup a pivot table with just the report filter
    2. Create a slicer with the same field and tie that to all the pivot tables/charts that you want.
    3. Just place it some out of sight.
    Now you have a dropdown with all your values with search option plsu it is also connected to all your charts and pivot tables.

    TIP 2:
    In Excel 2013, slicers can be used with just plain tables as well. Not limited to pivot tables.

  9. Paulo says:

    Congrats!

    Nice content : )

  10. indzara says:

    Very comprehensive. Explained in an extremely simple way. I have been using Slicers for a while, but still learnt new things from this post. Thanks for sharing. Best wishes.

  11. excel says:

    Awesome Explanation !!

  12. Raj says:

    I have joined this blog recently. Brilliant tools are available that I started using in my day to day work. Brilliant site. Thanks heaps.

  13. […] Read the full article here: Introduction to Slicers – What are they, how to use them, tips, advanced techniques & interact… […]

  14. Kim says:

    Oh wow. I've only just started using Excel 2010 and had no idea this even existed. It makes dynamic charts so much easier!

  15. Clare says:

    You are my Hero! I am working with PowerPivot due to the huge amount of data I have and could not use my usual tricks to get the scatter chart title to change. For some reason the CUBE function wouldn't work (who knows why, I don't have time to dig into it now) but your "dummy" solution did.
    thankyouthankyouthankyou!
    Clare

  16. Stevie D says:

    On a normal PivotTable filter, you can choose whether to allow multiple items to be selected or not. Is that possible with slicers (in Excel 2010)? I've had a look through the options and not found a way to do it yet!

    • Chandoo says:

      Hi Stevie... this is not possible with slicers.

      • Jo says:

        Just hold down control when you're choosing them...can then either click another (without control) and it will show only the new one, or click the filter with the red 'x' to revert back to all options.

        Not a limitation that can be placed on the slicer but still a potential workaround depending on your needs.

  17. Rushabh Gala says:

    Very comprehensive note on slicer. I haven't yet used ms excel 2010, but learnt Slicer tool very well

  18. Arif says:

    How should I apply Slicer in excel 2010 version, not able find options
    as directed, could you please tell me that step by step

  19. Mary Ellen says:

    I have a longitudinal line graph with the count of exams scored at each level(1-4). I need a longitudinal line graph that shows the percentage for each level. I made my pivot with the count in the field settings with a calculation of % of row total. This works great until you add a slicer fo that you can look at one level at a time. When I do this, it shows as 100% because it seems to lose the rest of the row calculations. How can I set it up to show the percent. I do not have the option of adding it to my data table. I am using straight Pivot, not PowerPivot.

  20. Carla says:

    Hi, thanks for these tips. Is it possible to link a slicer to *different data sets*? All my data sets have a "year_opened" and "month_opened" fields, and I'd like do a single filter and update everything at once. Is that possible?

  21. Rafael says:

    Hi,
    Can someone tell me how to format a date field in a slicer to tell July 2016 instead of 07/31/2016?

    Thanks in advance.

  22. blk says:

    Great post - easily explainable for non excel whiz.

  23. Artieboy says:

    Thanks for the slicers post. I'm knew to this feature so don't be to harsh on me 🙂

    In the example bar chart graph: "Quantity breakup by Customer Profession and & Product category" you get a different picture depending on which area is chosen "East, Middle, North, South, West". That part I get. But the graph itself doesn't specify which region you are in.

    Is it possible to put the filtered criteria into the Chart title. For example if I chose West, the title would read "Quantity breakup by Customer Profession and & Product category - West".

    Is that possible? Just curious. Thanks

    • Jo says:

      It is possible...I have this on a number of my reports.
      1) create a pivot table with just the column your slicer is set on
      2) assign the slicer to that pivot table
      3) create a string in cell B3 (or wherever):
      ="Quantity breakup by Customer Profession & Product Category- "&A3
      (assuming that A3 is the cell that the chosen region appears in)
      4) click (once) on the graph title, then in the formula bar type =B3
      As you change the slicers, B3 will update as will the chart title.

      Couple of tips:
      1) if you need to have a new line for the title, use CHAR(10) e.g.
      ="Quantity breakup by Customer Profession & Product Category"&CHAR(10)&A3
      (this will have the region on a new line)
      2) if multiple regions will be chosen, I've added in an IF statement
      =IF(COUNTA(A3:A10)>1,"Multiple Regions",A3)
      (I'm sure there are ways to concatenate the strings but for mine it could get up to 20 and that just gets ridiculous for the graph heading)

  24. Sumit says:

    Just Wow

  25. Teri says:

    I am trying to create a duplicate dashboard using data in one workbook and creating a new workbook to place in a shared file for my coworkers. I have created a separate worksheet in the original workbook for the new pivot charts and slicers I want to use in the new workbook/dashboard. I don't want all of the source data in the new workbook, as it is very large. I am having trouble making new slicers work. They work in the original workbook, but when I copy them to the new workbook they don't work. Am I going about this the right way or is there an easier way?

  26. mikael says:

    Very good post! Helped a lot. Keep up the good work!

  27. Anthony says:

    how can you prevent multiple selection in a slicer box? In short, in any slicer box, only one entry is allowed and not multiple entries.

  28. Sheikh Mishuk says:

    I have 2 files. (1. .xlsx 2. .xlsm)
    1 file contains all the pivot tables and charts. its also macro enabled.
    2nd file contains the source data which is a .xlsx file.

    but I am unable to run slicer on my 1st file.
    can anybody help me out?

  29. Philip Hinton says:

    chandoo.org: one of my favourite Excel sites for years.
    Slicers tutorial: excellent as usual.
    Animated gifs: sorry, but REALLY distracting!! Especially with two on the same screen. Is there any way they can be activated only when we click on them, or something?

  30. Virupaksha says:

    Hi Team,

    I have inserted a slicer to a pivot table with 4 fields...I need to add another field for the same slicer...help me with this..

  31. Candida says:

    First of all I would like to say terrific blog!
    I had a quick questio in whiich I'd like to ask if you don't
    mind. I was intereested to know how you center yourself and clear your head
    before writing. I've had a hard time clearing my mind in getting my ideas out there.
    I do enjoy writing however it just seems like the first 10 to 15 minutes are generally lost simply just tryying to figure out how
    to begin. Any recommendations oor tips? Many thanks!

  32. H says:

    Hi All

    Im trying to connect a slicer to 2 pivot tables with different sources

    Both data tables have been sorted and have duplicates

    ie

    Table 1

    Name Week FTe
    A 1 7.2
    A 2 7.3
    B 1 7.3
    B 2 7.3

    Table 2

    Name Month Fte
    A Jan 2.6
    A Feb 3.2
    A Mar 4.4
    B Jan 2.2
    B Feb 6.4
    B Mar 2.2

    etc

    I have created 2 pivot tables and have sorted it out the way i want with charts etc

    Now all i want is to connect the Name Slicer to be connected to both of those pivot tables but problem is they have duplicates and are from different tables/sources

    how can i connect/add this to a data model and connect to my name slicer?

    Im sure it maybe something simple but minds not with it

    So in short 1 to connect 1 slicer to 2 different pivots from different sources but not all pivots (There are dups in both) - as shown in the example

    Thank You

    • Chandoo says:

      Hi H
      This is how you can do it. Create a third table with all slicer options (in this case it would be Name column) with one row per unique value. Now add this table to your source list. Then link all two tables via this third table thru Data ribbon > Manage relationships feature. Finally add a slicer on this third table column and link the slicer to both pivot charts.

      Please note that you need to construct the tables and charts after data model is created.

      See this page for more explanation on how to use relationships - https://chandoo.org/wp/introduction-to-excel-2013-data-model-relationships/

  33. Cyleste says:

    Hi,

    Using Cube Value with Slicers is great. I am new to cube value, but it is so powerful. I am stuck on an issue where I want to filter on a slicer for all values except 1 and the slicer has thousands of values. I get #N/A in the results, when trying to do this. Any ideas on how to do an exception calc or how to get around this with the multi select slicer functionality?

    Thanks in advance.

    Cyleste

    • Chandoo says:

      @Cyleste... thanks for your comments and welcome to Chandoo.org. You can use DAX to calculate such things as Excel pivot tables alone cannot function like the way you want. You can use DAX formula EXCEPT() to achieve this. For example,
      =CALCULATE(SUM(data[sales]), EXCEPT(ALL(data[filter_column]), VALUES(data[filter_column]))) can tell you the sum of [sales] column in the data table by ignoring slicer selected values.

      Hope that helps.

      • Cyleste says:

        Hi Chandoo,

        Thank you for your quick reply. I am not familiar with DAX but it sounds like I won't be able to apply the calculation you provided after converting the power pivot to excel formulas via OLAP.

        Cyleste

  34. José Manuel Agundis says:

    Thanks Chandoo, I like yours tricks & always I use slicers. Regards from México.

  35. Girish says:

    Hi Chandoo,

    I have a lot of text in the slices (Pivot table). The text is not completely visible. What should I do?

    Please Help

    Thanks

  36. Chris Brown says:

    Thanks so much for this, it's brilliant! I think it's almost there - I've actually followed the steps on the example linked in my post. I just can't get it to filter properly; it just returns 0 when I add a date into Cell O2. Should I be doing it differently?

  37. ??? says:

    slicers dont work with non-admin roles in OLAP Pivot Tables

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