With each passing day the amount of information contained in a single spreadsheet, slide, document is growing. Thanks to demanding bosses, clients and colleagues, we are now supposed to provide all the relevant information in as much less space as possible.
This is where micro charting or light weight data exploration has become a rage. The idea of shrinking a chart to fit in side a cell has been catching up with corporates and individuals alike.
In this post, we are going to review 7 of the MS Excel Micro-charting Alternatives so that you have a good idea of finding the right micro charting tool for your purpose.
1. Incell excel charts using REPT() spreadsheet function
Incell charting using REPT() spreadsheet is one of the easiest ways to include some data visualization capabilities to your excel tables without sweat. Click here to learn this technique of drawing incell charts.
Advantages:
- Very easy to implement
- No need to install any VBA or Add-ins
- Suitable for simple data visualizations in tables
Disadvantages:
- You can only make variants of bar charts
- Difficult to format, highlight specific points with out tweaking
- Not suitable for corporate environment where you need lots of visualizations on the tables
2. Incell charts using REPT(), cell formatting and conditional formatting
This technique involves using in-cell charts to prepare the micro chart and then using excel features like cell alignment and conditional formatting to provide additional information, thus making the charts rich. Learn more.
Advantages:
- Moderately easy to implement
- No need for VBA or add-ins
- Suitable for visualizing project plans, sales reports etc.
Disadvantages:
- Conditional formatting has limitation of only 3 conditions / formats
- Not suitable for complex visualizations
3. Resizing regular excel charts to fit inside a cell
By resizing the normal excel charts and removing all the chart labels, axis, background etc. we can get a micro chart effect with all the goodness of regular excel charts.
Advantages:
- Since most of us familiar with regular excel charts, this is an easy to implement technique
- All the chart types are available for micro charting, so you can create spark lines, pie charts, stacked bars etc.
- Easy to format, highlight charts
Disadvantages:
- Not all charts scale elegantly
- Needs a lot of formatting to remove all the chart labels etc.
- Not suitable if you have lots of charts to prepare as maintaining that many charts is painful
4. Using custom fonts / ding bats to create micro charts
Since we can insert any character in to a cell using formula, by installing a custom bar chart / pie font in our computer we can create incell graphs in excel with ease. Click here to see example pie chart, line chart.
Advantages:
- Easy to implement
- Reduces lots of chart maintenance / creation work because of the fonts
- Suitable for simple visualizations
Disadvantages:
- Not shareable since other person need to have the font installed before seeing the spreadsheet
- Not for everyone, since installing fonts is often not possible on office computers
- Not suitable for complex visualizations / dashboards
5. Using Spark lines UDF from Daily dose of excel
If you are planning to get simple spark lines on your spreadsheet cells then Daily dose of Excel’s sparklines UDF can be handy for you. This technique takes a set of numeric values as input and draws a line in the output cell based on the input.
Advantages:
- Moderately easy to implement
- Suitable for instant spark lines
- Makes a good addition to your sales report, project plans etc.
Disadvantages:
- You need to install the User Defined VBA Function in order to get this work
- When sharing the work book with others, they need to enable UDFs / VBA to make this work
- Suitable only when you want spark lines
6. Using a free excel micro charting tool like Spark lines for Excel by Fabrice
Spark lines for Excel is an excellent alternative to make your reports / dashboards look truly professional without spending a penny. This is set of VBA UDFs defined to draw micro bar charts, line charts, bullet charts, reverse bullet charts, Pareto charts, Scale-lines, variance charts and cascade charts. The latest version is available for download on sourceforge.
Advantages:
- Totally free with truly world class micro charting in excel options
- Easy to implement if you know how to install UDFs / excel add-ins
- Suitable for enterprise class dashboards, sales reports
Disadvantages:
- Since this is a free / open source version, any implementation issues will have to be solved by you
- Requires installing UDFs on others computer or enabling VBA before you can share this with them
7. Commercial alternatives like Bonavista micro charts
Of course if you are a heavy user of micro charts and you (your company) needs a totally professional solution for your dashboards then you may want to consider one of the commercial alternatives like Bonavista micro charts.
Since they advertise on my site through Google ads, I am not planning to talk about this any further. But if you have any questions, drop a comment. Andreas, who represents both Xlcubed and Bonavista systems is a frequent commenter here and he would be happy to answer your questions.
So, which one should I use?
If you want a simple incell chart, use one of the REPT() based techniques.
and If you want a full fledged micro charts for you reports / dashboards then start with free excel spark lines and then if needed migrate to one of the commercial alternatives.
29 Responses to “Customer Service Dashboard using Excel [Dashword Week]”
Looks good, Mara. Keep up the good work!
Thx Mara, your work is great, congratulations...
wow ! Great stuff Mara !!
I am amazed on the work you did !
What I like about your dashboard
1. The first impression is the colors used. Very smart use of colors that matches each other, easy on the eye - make people wants to find out more !
2. Clear message shown for the tweetboard for Quick overview on the state of situation.
3. Use of creative titles for your charts "Information Desk".
4. Clear and uncluttered charts. Gives reader a clear perspective with good use of charts colors too.
5. Good use of Legend to describe what color meant "Highest Sales out of the three months"
6. Of course, good use of Check boxes and Slider bar to offer interactiveness on your charts.
Suggestions
1. You may want to consider formatting your Y and X axis labels to show thousands, in $500K format instead of $500,000, so you can even made your chart look much neater.
2. Budget Variant Chart - This one is special...I took a second look and try to understand it. I am not sure if this is the best chart to visualize Sales VS Budget and Variances. And the Variance of 16.19% is positive, so u may want to use conditional formatting to make it green color, red if negative.
Overall is Great Work and Great Effort !!! Keep it up and I am so proud of you !
Francis Chin
http://www.francischin.com
Great Work Maya, just wondering if "5" Scrollable list of various gift shop items, can compare the previous 2 and current month selected in the above picklist, just one more suggestion if we can use top 5 gift category by using donut and bar mix chart to show sales mix for different months
Chandoo I would like to thank you for posting such helpful tricks for creating dashboards, I have learned a lot from your KPI Dashboard demo, I have created one dashboard to compare performce of Sales Associates, thaks a lot again
Thanks for the idea! Great job! You are giving me a lot of inspiratons!
Thanks everyone for the nice comments. I'm such a novice at this so I was so grateful for Chandoo's class and for everyone who submits ideas on his blog.
Francis: Thanks so much for your comments. You're an inspiration. For the budget variance chart, I actually got that idea from one of Chandoo's post on budget vs actual. There was one that was simple and easy to read so I learned how to do that and made it dynamic. I'm open to any other ideas you have for budget vs actual. I'm always looking for ways to improve.
Sabrina: Thank you for you for your suggestion on the top 5.
Dear Mara,
Great work.
But i one suggestion regarding the INFORMATION DESK graph is consist of month but which year it belong is not there if it would be there it would be great.
Warm Regards
Bhushan Sabbani
+91 98208 26012
Thanks for this idea... Great Stuff !!
Excellent dashboard Mara.
The best I like about the dashboard is the choice of colors. They are cool and not distracting. Thanks for sharing the file.
@Chandoo
Thanks for the dashboard week Chandoo. I am learnt a lot in the last 2 days. I am excited over the next 3 days! 🙂
Regards,
Ravi.
Great work Mara ! Thanks for sharing .
Mara, I liked the line, "Need to be more helpful." Our government needs to print this line, laminate it and post it in all government offices for the staff to see.
Hi there, i have been recently visiting this blog it is really great, the best one for Excel, wish Chandoo great success ahead.
I have one query, if you protect the data sheet the chart with the checkbox gives and error saying the data is protected and cannot be modified, is there a way around. This is cause if we want to publish this to someone who should only see it and do no changes to the data, is it possible please guide.
This could be a silly but bear me i am novice to excel 🙂
Thanks.
nice work.
inspired me a lot, working on few dashboard projects...
[...] Customer Service Dashboard in Excel 14,326 [...]
[...] Customer Service Dashboard Example [...]
dear mara
looks great .any reason why you have not used the bullet chart for the actual vs target chart.on the whole it is simple and elegant .jay.
Dear Chandoo,
The word Dashboard in the heading is misspelt.
Wow. Very Nice work Mara. Next week I am going to take the Course, I will try to post my work here.
Thank you so much for your helpful blog. Always appreciated your tips and tricks.
I am proud that you belongs to our Vizag City.
The above comment, I forgot mentioned about Chandoo, those two paras is about Chandoo. 😀
Thank you Mara!
Thx Mara, your work is great, congratulations…
Great Work Mara!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Chandoo,
I had been following your blogs for tips and tricks on excel. I am working with Media agency and we collect the data. Now this data has several parameters based on several legends. For eg Class A - legend color red, classB - legend color green and so on. Class A has several characteristics and parameters and heading etc. Now everytime we gather data and make pivot then based on the data in the pilot tables - top 10 we need to insert those in charts manually and also need to change the colors of legends and also. We create nearly 300 slides every month sector wise and it takes nearly our 4-5 days in doing that. Do you have any sample dashboard which will be helpfull to us and we can create it in a day.
Thanks really amazing one,
it helped me in desgining OTACE report
Regards
Gowravan M
9980651792
Awesome Job done here .............
very good master piece but wont to know if you can design KPI's for a financial institution. Thank you
I need help to make performance for our company
we have about 10 products from 5 years old