This post is part of Excel Dashboard Week
Early in Jan, I got this mail from Mara, a student in Excel School first batch.
Hi Chandoo,
I took your first Excel batch class and loved it. I created a dynamic and interactive dashboard for my work. My boss thinks it’s an excellent tool and I have you to thank for and also Francis Chin who shared his travel dynamic dashboard. I integrated things you taught so thanks so much!
I felt very proud reading her email, so I asked her if she can share the dashboard with some dummy data so that we all can learn from her example.
Being a lovely person Mara is, she gladly emailed me the workbook and I am thrilled to include it in Dashboard Week.
Customer Service Dashboard Snapshot:
Here is the dashboard that Mara prepared.
[View this dashboard image in full size | Demo of this dashboard]
Techniques used by Mara to Create this Dashboard:
Mara used several techniques to create this dashboard. But I specifically liked 5 things about this dashboard. They are,
- Tweetboard kind of area at the top where she showed summary of status. [Related tip]
- Dynamic dashboard which can be filtered based on a month.
- Interactive chart with check boxes to show / hide information. [Related tip]
- Interactive comparison chart to compare target with actual performances (of valet wait times). [Related tip]
- Scrollable list of various gift shop items. [Related tip]
Download Customer Service Dashboard Excel Workbook
Click here to download the workbook prepared by Mara.
I encourage you to examine the file and see how you can implement similar dashboard in your area of work.
Thank you Mara
Thank you so much for your generosity and enthusiasm to educate us. I have enjoyed examining your dashboard. You have shown creativity and skill in putting this together.
If you like this file, say thanks to Mara.
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8 Responses to “Create a Combination Chart, Add Secondary Axis in Excel [15 Second Tutorial]”
[...] Select the “daily completed” column and add it to the burn down chart. Once added, change the chart type for this series to bar chart (read how you can combine 2 different chart types in one) [...]
[...] set the height series to be plotted on secondary axis. Learn more about combining 2 chart types and adding secondary axis in [...]
[...] Excel Combination Charts – What are they? [...]
[...] To show the years, I have used another dummy series and plotted it on secondary axis (related: how to add secondary axis?) [...]
Thanks for this one!
[...] Choisissez la colonne « Daily Completed » et ajoutez-la au graphique. Une fois ajoutée, changez le type de graphique pour cette série à histogramme (lisez comment combiner 2 types de graphiques en un : combine 2 different chart types in one) [...]
How do i create a chart that has negative numbers on axis x and y and plot them correctly? I cannot seem to understand how to do this, please help.
Thanks.
Nat
You can also plot 2 or more Y axes in Excel using EZplot or Multy_Y from Office Expander.com
There is a demo version to try.
Cheers.