This post is part of Excel Dashboard Week
Early in Jan, I got this mail from Mara, a student in Excel School first batch.
Hi Chandoo,
I took your first Excel batch class and loved it. I created a dynamic and interactive dashboard for my work. My boss thinks it’s an excellent tool and I have you to thank for and also Francis Chin who shared his travel dynamic dashboard. I integrated things you taught so thanks so much!
I felt very proud reading her email, so I asked her if she can share the dashboard with some dummy data so that we all can learn from her example.
Being a lovely person Mara is, she gladly emailed me the workbook and I am thrilled to include it in Dashboard Week.
Customer Service Dashboard Snapshot:
Here is the dashboard that Mara prepared.

[View this dashboard image in full size | Demo of this dashboard]
Techniques used by Mara to Create this Dashboard:
Mara used several techniques to create this dashboard. But I specifically liked 5 things about this dashboard. They are,
- Tweetboard kind of area at the top where she showed summary of status. [Related tip]
- Dynamic dashboard which can be filtered based on a month.
- Interactive chart with check boxes to show / hide information. [Related tip]
- Interactive comparison chart to compare target with actual performances (of valet wait times). [Related tip]
- Scrollable list of various gift shop items. [Related tip]
Download Customer Service Dashboard Excel Workbook
Click here to download the workbook prepared by Mara.
I encourage you to examine the file and see how you can implement similar dashboard in your area of work.
Thank you Mara
Thank you so much for your generosity and enthusiasm to educate us. I have enjoyed examining your dashboard. You have shown creativity and skill in putting this together.
If you like this file, say thanks to Mara.
Contribute to Excel Dashboard Week by sharing your tips / files:
You too can share your tips, excel workbooks, snapshots to make this Excel Dashboard Week truly awesome. Just fill this simple online form to send your contributions.

















6 Responses to “A quick personal update”
Thank you for the personal update. It was quite encouraging and a breath of fresh air in my Inbox. Take care and stay safe.
David
Doctors advise:
Virus obstructs lungs with thick mucus that solidifies.
Consume lot hot liquids like tea, soup, and sip of hot liquid every 20 min
Gargle w antiseptic of lemon, vinegar, & hot water daily
It attaches to hair/clothes detergent kills it, when come from st go straight shower
Hang dirty clothes in sunlight/cold overnight or wash immediately.
Wash metal surfaces as it can live on them 9 days
Do not touch hand rails
Do not smoke
Wash hands foaming 20 sec every 20 min
Eat fruit/veg and up zinc levels.
Animals do not spread it
Avoid common flu
Avoid eat/drink cold things
If feel sore throat do above immediate as virus is there 3-4 days before descends into lungs
Would love help with my database mgt in excel.
Thanks for being thoughtful of us.
BTW How do you track your expenses/income in excel? Can you share the worksheet please.
Stay safe you and your family, best wishes.
Thanks for the update and happy to know that you and family are doing good. A 21 day lockdown has now been announced in India (I live around Kolkata) so it's uncertain times ahead. I check up on your wonderful articles often and will do so even more regularly now. Stay safe and God bless.
Hi from Argentina, I follow you for a lot of years now. We here are in a quarantine for 2 or 3 weeks, because the pandemia.
Excel is also my passion and I came here looking for a Num2Words formula, but in spanish. If anyone have it, please let me know.
Best regards.
Pablo Molina
La Rioja - Argentina
I'm glad to have your personal update. I'm from India & following you for so many years. Cheers to have any further personal update.