Just like millions of viewers around the world, I too have been spending hours watching FIFA world cup football matches on TV. I don’t like spending hours watching TV. But when its FIFA world cup time (which is once every 4 years), I am glued to the idiot box. Blame it on PaWaRa, my school teacher in 8th grade who instilled this passion.
So while watching the match day before yesterday (it was Holland vs. Chile), the commentator said, “This has been a world cup of late goals” as both teams maintained 0-0 until 77 minute mark when Leroy Fer scored a goal for Holland.
That got me thinking,
Is this really a world cup of late goals?
But I quickly brushed away the thought to focus on the match.
Later yesterday, I went looking and downloaded all the goal data for 2006, 2010 & 2014 FIFA world cup matches (2014 data for first 36 matches).
Lets examine the hypothesis “2014 has been a world cup of late goals”.
Attempt 1: Distribution of goals on 90 minute timeline
There have been 147 goals in 2006, 145 goals in 2010 and 117 goals in 2014 (as of 24th June, 2014). Out of all these goals, only 5 goals were scored after the 90 minute mark. So I ignored these 5 goals for our analysis.
Also, I assumed that any goals scored in injury time are part of the 45th minute or 90th minute mark (for simplicity).
One more: I have included data only up to 23rd of June, 2014 – so only first 108 goals of this edition are considered. This reflects accurately the moment commentator made that remark.
Lets see the chart.
Each dot depicts a goal. The dots are filled with semi-transparent color, so we can see the density of goals at each point of the 90 minute timeline.
As you can see, there is no clear pattern of late goals in 2014.
While we could see higher density of dots in first half of 2006 & 2010 editions, that can be attributed to having full data vs. partial data (for 2014).
Attempt 2: % of goals scored in each 15 minute block
May be if we look at % of goals scored in each 15 minute block, we can conclude something.
This gives an indication that 2014 world cup indeed has slow first half. But then you also see conflicting proof with more goals scored in last 30 minutes in 2006 & 2010 editions.
Attempt 3: What if we consider only first 100 goals in each world cup
Lets remove some noise. The commentator said this has been a world cup of late goals. If we consider only first 100 goals (ie first 30 odd matches) in each world cup may be we can see how 2014 fares compared to 2010 & 2006 editions.
Here too the chart does not reveal much. If anything, we can conclude that 2006 has clear pattern of high number of goals in first & last 30 mins.
While 2014 has high density in the last 30 mins, it has good distribution throughout the 90 minutes.
Attempt 4: Lets consider only the first goal of each match
I guess the impression of slowness is created if you have to wait a lot of time to see the first goal in any match. After that usually things pick-up.
So what if we consider only the first goal times in each match.
This is what we get.
Now this is clear. You can see that 2014 has high density in first half. Remember, for 2014 only 36 matches data is considered where as 2010 & 2006 have 64 matches data.
But we can also see the high density of goals in first half for 2006.
If you look at the average wait time for first goal, 2006 is the least with 30 mins and 2014 is in second place.
So if any, we could say 2010 was the world cup of late goals.
Attempt 5: Cumulative % of goals by minute
If a particular world cup has many late goals, then it will show thru when we plot cumulative goal distribution (as a %).
Here is what we get.
From this you can see that 2014 line lags behind 2006 & 2010 for first 60 minutes, before climbing to top place.
This does indicate that 2014 has a lot of late goals.
But the difference is negligible, so we cannot really say much.
What do you think?
I do feel that some of the matches are slow to watch. But this is purely because I have been looking forward to the world cup and could not wait for the action.
What do you think? Do you think this has been a world cup of late goals?
Also, tell me what you think about this analysis? Wow or meh?
About the data
Thanks to Soccer Worldcups & Wikipedia from where I obtained this data.
More like this
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29 Responses to “Customer Service Dashboard using Excel [Dashword Week]”
Looks good, Mara. Keep up the good work!
Thx Mara, your work is great, congratulations...
wow ! Great stuff Mara !!
I am amazed on the work you did !
What I like about your dashboard
1. The first impression is the colors used. Very smart use of colors that matches each other, easy on the eye - make people wants to find out more !
2. Clear message shown for the tweetboard for Quick overview on the state of situation.
3. Use of creative titles for your charts "Information Desk".
4. Clear and uncluttered charts. Gives reader a clear perspective with good use of charts colors too.
5. Good use of Legend to describe what color meant "Highest Sales out of the three months"
6. Of course, good use of Check boxes and Slider bar to offer interactiveness on your charts.
Suggestions
1. You may want to consider formatting your Y and X axis labels to show thousands, in $500K format instead of $500,000, so you can even made your chart look much neater.
2. Budget Variant Chart - This one is special...I took a second look and try to understand it. I am not sure if this is the best chart to visualize Sales VS Budget and Variances. And the Variance of 16.19% is positive, so u may want to use conditional formatting to make it green color, red if negative.
Overall is Great Work and Great Effort !!! Keep it up and I am so proud of you !
Francis Chin
http://www.francischin.com
Great Work Maya, just wondering if "5" Scrollable list of various gift shop items, can compare the previous 2 and current month selected in the above picklist, just one more suggestion if we can use top 5 gift category by using donut and bar mix chart to show sales mix for different months
Chandoo I would like to thank you for posting such helpful tricks for creating dashboards, I have learned a lot from your KPI Dashboard demo, I have created one dashboard to compare performce of Sales Associates, thaks a lot again
Thanks for the idea! Great job! You are giving me a lot of inspiratons!
Thanks everyone for the nice comments. I'm such a novice at this so I was so grateful for Chandoo's class and for everyone who submits ideas on his blog.
Francis: Thanks so much for your comments. You're an inspiration. For the budget variance chart, I actually got that idea from one of Chandoo's post on budget vs actual. There was one that was simple and easy to read so I learned how to do that and made it dynamic. I'm open to any other ideas you have for budget vs actual. I'm always looking for ways to improve.
Sabrina: Thank you for you for your suggestion on the top 5.
Dear Mara,
Great work.
But i one suggestion regarding the INFORMATION DESK graph is consist of month but which year it belong is not there if it would be there it would be great.
Warm Regards
Bhushan Sabbani
+91 98208 26012
Thanks for this idea... Great Stuff !!
Excellent dashboard Mara.
The best I like about the dashboard is the choice of colors. They are cool and not distracting. Thanks for sharing the file.
@Chandoo
Thanks for the dashboard week Chandoo. I am learnt a lot in the last 2 days. I am excited over the next 3 days! 🙂
Regards,
Ravi.
Great work Mara ! Thanks for sharing .
Mara, I liked the line, "Need to be more helpful." Our government needs to print this line, laminate it and post it in all government offices for the staff to see.
Hi there, i have been recently visiting this blog it is really great, the best one for Excel, wish Chandoo great success ahead.
I have one query, if you protect the data sheet the chart with the checkbox gives and error saying the data is protected and cannot be modified, is there a way around. This is cause if we want to publish this to someone who should only see it and do no changes to the data, is it possible please guide.
This could be a silly but bear me i am novice to excel 🙂
Thanks.
nice work.
inspired me a lot, working on few dashboard projects...
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dear mara
looks great .any reason why you have not used the bullet chart for the actual vs target chart.on the whole it is simple and elegant .jay.
Dear Chandoo,
The word Dashboard in the heading is misspelt.
Wow. Very Nice work Mara. Next week I am going to take the Course, I will try to post my work here.
Thank you so much for your helpful blog. Always appreciated your tips and tricks.
I am proud that you belongs to our Vizag City.
The above comment, I forgot mentioned about Chandoo, those two paras is about Chandoo. 😀
Thank you Mara!
Thx Mara, your work is great, congratulations…
Great Work Mara!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Chandoo,
I had been following your blogs for tips and tricks on excel. I am working with Media agency and we collect the data. Now this data has several parameters based on several legends. For eg Class A - legend color red, classB - legend color green and so on. Class A has several characteristics and parameters and heading etc. Now everytime we gather data and make pivot then based on the data in the pilot tables - top 10 we need to insert those in charts manually and also need to change the colors of legends and also. We create nearly 300 slides every month sector wise and it takes nearly our 4-5 days in doing that. Do you have any sample dashboard which will be helpfull to us and we can create it in a day.
Thanks really amazing one,
it helped me in desgining OTACE report
Regards
Gowravan M
9980651792
Awesome Job done here .............
very good master piece but wont to know if you can design KPI's for a financial institution. Thank you
I need help to make performance for our company
we have about 10 products from 5 years old