Clean up Incorrectly Formatted Phone Numbers using Excel

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cleanup-phone-numbers-using-excel-howtoIn our Utopian imaginations all the data would have been standardized and shareable across systems and people. But alas, the reality is totally different. We seldom get data in the format / way we desire it to be. In other words, the ingredients are all there, but for us to prepare the dinner, you must pre-process them.

Often this pre-processing or cleaning up the data takes quite an amount of time it self leaving very little to do the actual work. That is when you can use excel’s powerful data cleaning techniques to handle the situations.

One common problem with corporate data is incorrectly formatted phone numbers. Most of us are used to a standard 10 digit phone number format like 123-123-1234 or (123) 123 1234, but when you get that customer data, very few phone numbers in it are formatted like above. Instead you might see phone numbers like 1231231234, 12312 31234, (123)123-1234 etc.

It is not really difficult to clean up the phone numbers if we know before hand how they are formatted. For eg. you can easily convert a phone number like 1231231234 to 123-123-1234 using excel text formatting functions like =TEXT(1231231234,"000-000-0000"). But it is a rare case in which we have control over the incoming format and quickly you will have to use a slew of format / text processing functions to clean up the data.

To simplify the whole thing, I have written a small VBA UDF (User Defined Function) which you can add to your excel add-ins list and use to clean up virtually any phone number format to standard phone number.

Function cleanPhoneNumber(thisNumber As String) As String
    ' this function aspires to clean any phone number format
    ' to standard format (+9999) 999-999-9999 or 999-999-9999
    ' works with almost all phone number formats stored in text

Dim retNumber As String

For i = 1 To Len(thisNumber)
    If Asc(Mid(thisNumber, i, 1)) >= Asc("0") And Asc(Mid(thisNumber, i, 1)) <= Asc("9") Then
        retNumber = retNumber + Mid(thisNumber, i, 1)
    End If
Next
If Len(retNumber) > 10 Then
    ' format for country code as well
    cleanPhoneNumber = Format(retNumber, "(+#) 000-000-0000")
Else
    cleanPhoneNumber = Format(retNumber, "000-000-0000")
End If
End Function

The above function is pretty straight forward and simple. It scans the input text for any numeric ASCII codes and saves them to another text field. Once the scanning is complete the function will format the final number to 999-999-9999 format if the number has 10 or less digits, otherwise to (+9999) 999-999-9999 format (with country code).

Like this? Learn these other data cleaning / processing tips:

Handling spelling mistakes in your data
Splitting text using excel formulas
Generating initials from names using excel
Adding a range of cells using Concat()

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24 Responses

  1. I’d suggest simply using the subtotal function and filtering the data using the Win/Loss column.  You get the same results and the formula is more comprehensible.

    1. @John

      That is one option.

      There are times however when you want to see the whole data table or a filtered subset and still want to produce summary reports against an unfiltered field.

  2. Is there a particular reason why you are using a comma and the unary (–) operator for the second array in the SUMPRODUCT formula?  It seems to work the same if you were to string the arrays together using the asterisk (*).  The advantage is that SUMPRODUCT treats the entire string of arrays as a single array.

  3. Is there a way to do this on a large set of data? As in ~100,000 rows? When I try I get an error because the formula becomes too long. It says the max length of a formula is 8,192 characters. Excel 2010.

  4. How do I incorporate a specific text within a cell for the second array. For instance, – -(C7:C13=”Apple”)
    when I chose a specific text the formula does not work.

    1. @RB

      I am not sure what is the issue as if I use the sample data in the post the following work fine

      Count:
      =SUMPRODUCT(SUBTOTAL(3,OFFSET(C7:C13,ROW(C7:C13)-MIN(ROW(C7:C13)),,1)), –(C7:C13=”L”))
      Sum:
      =SUMPRODUCT(SUBTOTAL(3,OFFSET(C7:C13,ROW(C7:C13)-MIN(ROW(C7:C13)),,1)),(C7:C13=”L”)*(D7:D13))

      You may want to check that there are no leading or trailing spaces in your list of Apples

      1. I should have given a better explanation. Heres my situation. I have a column with cells filled with names like Column 1, Column 2, Pier 1, Pier 2, etc. If the cell just contained Pier and searched for that it works. But because it has other characters in the cell its not recognizing the pier. So how can I extract specific characters of a string of text in this formula?

        Hopefully this was a better explanation

  5. Hello-

    This formula works pretty well for me except that it slow down excel and prevents some of my macros from working. I was wondering if there was a way to program this in VBA so that excel isn’t always trying to recalculate it. I would like to use a push of a button to get it to run then paste in a cell.

    Thanks!

  6. I am trying to sum filtered data in a column, but would want to ignore the negative values in the column. How to go about doing this?

      1. The negative values are required for reporting purposes, but their effect on the total is distorting the required output. Please advise.

  7. I have this working for counting and summing, however, I have a list and for the second array, I need a criteria. That is, I’m looking for b13:b200=”01.??.??” or =left((a1,2) or something like that. These types of criteria matches do not appear to work as I get a blank as a result.
    Thanks!

    1. @Bob

      As your formula b13:b200=”01.??.??” looks like you are trying to check the first day of the month of the range
      What about trying Day(B13:B200)=1

  8. Hai Experts,
    i understood this formula well and working fine in MS Excel 2013
    but when the same am trying to place in google Spreadsheet it shows error as
    “SUMPRODUCT has mismatched range sizes. Expected row count: 1. column count: 1. Actual row count: 2014, column count: 1.” and as a result #VALUE! Appears in cell.
    Can anyone please help me how would i get it done in Google Spread sheet
    or is there any other formula as a substitute for this.
    Thank you very much.

    1. @Vivek

      I don’t know

      I just downloaded the file and it is working fine and not showing that error

      Goto the Formulas, Calculation Options Tab and check that Calculation is set to Automatic

      What version of Excel and Windows are you using ?

  9. I know that this forum is for MS Excel, but I am trying to help someone who is working in Google Sheets. The below formula works in Excel but Google Sheets returns:
    “SUMPRODUCT has mismatched range sizes. Expected row count: 1. column count: 1. Actual row count: 39000, column count: 1.” and as a result #VALUE! Appears in cell.
    This is the same problem asked by Srichirin above. Does anyone know if there is a formula for Google Sheets that will replicate what MS Excel does?

    =SUMPRODUCT(SUBTOTAL(3,OFFSET($C$6:$C$39500,ROW($C$6:$C$39500)-MIN(ROW($C$6:$C$39500)),,1)),- -($C$6:$C$39500=H1),($D$6:$D$39500))

  10. Trying to find a SUMPRODUCT formula that counts the word Closed by date for the last 7 days in a filtered list.
    =COUNTIF(M:M,”>”&TODAY()-7) works ok for unfiltered count Column M contains Closure dates (blank if open) and Column L is Status Open or Closed

  11. I used this formula and worked like a charm! But, now I’ve been requested to use it but adding not one but two criteria in the same formula. For instance the sum I was doing added negative and positive numbers. I’ve been asked to use the exact same formula but adding that only positive numbers were considered… any idea on how to do this?

  12. Thank you so much brother literally I have been struggling since morning to get the sum of the filtered category, however, after reading your blog attentively i got my solution, so thanks a lot once again.

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