Imagine carefully creating a workbook with several calculations and formulas only see errors. What to do when you get an Excel formula error? Of course, you can shake your head and ask, “Why, why would you do that?”, but that will not help.
So in this article let’s learn how to fix Excel formula error. Those annoying #SOMETHING!s that you see when your excel formulas have something wrong with them.
Excel Formula Error Checklist
Use this checklist to quickly understand common formula errors, what they mean, when you would see them and how to fix them. Read on to know more about the errors.
| Error | What it means? | Most common reason | How to fix it? |
|---|---|---|---|
| #N/A | Not Applicable | When VLLOKUP can't find what you want | Make sure your list has the value you are looking for. Use IFERROR or IFNA to fix |
| #DIV/0! | Divide by Zero | Denominator is zero | Use IF formula to safe divide |
| #NAME? | Could not find the name | Spelling mistake / typo | Double check your formula and fix the error |
| ######### | Could not display or format | Cell too small | Adjust column width |
| #VALUE! | Invalid value | Converting non-dates or numbers | Make sure your dates are correctly formatted |
| #REF! | Reference missing | When you delete a row / column / cell | Check cell dependancies before deleting |
| #NUM! | Invalid number | Number too high or too low | Check your calculation |
| #NULL! | Missing or null value | Reference points to nothing | See if your references are right |
#N/A Formula Error
This is one of the most frequent excel formula error you see while using vlookup formula. The N/A error is shown when some data is missing, or inappropriate arguments are passed to the lookup functions (vlookup, hlookup etc.) of if the list is not sorted and you are trying to lookup using sort option. You can also generate a #N/A error by writing =NA() in a cell.
How to fix #N/A error?
Make sure you wrap the lookup functions with some error handling mechanism. For eg. if you are not sure the value you are looking is available, you can write something like =IFERROR(VLOOKUP(…), “Value not found”). This will print “value not found” whenever the vlookup returns any error (including #N/A)
Related: Learn more about IFERROR formula
#DIV/0! Formula Error
This is the easiest of all. When you divide something with 0, you see this error. For eg. a cell with the formula =23/0 would return in this error.
How to fix #DIV/0 error?
Simple, use IF formula to safe divide, like this:
=IF(A2=0, “”, A1/A2)
#NAME? Formula Error
The most common reason why you see this error is because you misspelled a formula or table or named range. For eg. if you write =summa(a1:a10) in a cell, it would return #NAME? error. There are few other reasons why this can happen. If you forget to close a text in double quotes or omit the range operator :. All these examples should return #NAME? error. =sum(range1, UNDEFIED_RANGE_NAME), =sum(a1a10)
How to fix #NAME? Error?
- Make sure you have mentioned the correct formula name. Use auto-complete when typing formulas. This way, when you type formulas or use names / structural references, you will not make any mistakes.
- Make sure you have defined all the tables and named ranges you are using in the formula.
- Make sure any user defined functions you are using are properly installed.
- Double check the ranges and string parameters in your formulas.
###### Error
You see a cell full of # symbols when the contents cannot fit in the cell. For eg. a long number like 2339432094394 entered in a small cell will show ####s. Also, you see the ###### when you format negative numbers as dates.
How to fix the ###### error?
Simple, adjust the column width. And if the error is due to negative dates, make them positive.
#VALUE! Excel Formula Error
Value error is shown when you use text parameters to a function that accepts numbers. For eg. the formula =SUM(“ab”,”cd”) returns #VALUE! error.
How to fix the #VALUE! error?
Make sure your formula parameters have correct data types. If you are using functions that work on numbers (like sum, sumproduct etc.) then the parameters should be numbers.
#REF! Formula Error
This is one of the most common error messages you see when you fiddle with a worksheet full of formulas. You get #REF! Excel formula error when one of the formula parameters is pointing to an invalid range. This can happen because you deleted the cells. For eg. try to write a sum forumla like =SUM(A1:A10, B1:B10, C1:C10) and then delete the column C. Immediately the sum formula returns #REF! error.
How to fix the #REF! error?
First press ctrl+Z and undo the actions you have performed. And then rethink if there is a better way to write the formula or perform the action (deleting cells).
#NUM! Excel Error
This is number error that you see when your formula returns a value bigger than what excel can represent. You will also get this error if you are using iterative functions like IRR and the function cannot find any result. For eg. the formula =4389^7E+37 returns a #NUM! error.
How to fix #NUM! error?
Simple, make your numbers smaller or provide right starting values to your iterative formulas.
#NULL! Formula Error
This is rare error. When you use incorrect range operators often you get this error. For eg. the formula =SUM(D30:D32 C31:C33) returns a #NULL! error because there is no overlap between range 1 and range2.
How to fix the #NULL! error?
Make sure you have mentioned the ranges properly.
Formula not working – showing as text?
If you don’t see any error, but instead of seeing the result, all you see is your formula (like below), then check out Formulas not working page for information how to fix the problem.
Further Reading on Excel Formula Debugging
Formula Debugging using F9 Key
Learn to work with Circular References
Understand the difference between absolute and relative references
How to work with tables & structural references
Detect errors in your formulas [Office.com]
How to use new ERROR.TYPE formula to work with errors
Tell me how you debug formulas? What is the most common error you get?
What is the strangest and most confusing error you have seen? Please share in the comments so we can all have a laugh and find a way to fix the problem.
29 Responses to “Customer Service Dashboard using Excel [Dashword Week]”
Looks good, Mara. Keep up the good work!
Thx Mara, your work is great, congratulations...
wow ! Great stuff Mara !!
I am amazed on the work you did !
What I like about your dashboard
1. The first impression is the colors used. Very smart use of colors that matches each other, easy on the eye - make people wants to find out more !
2. Clear message shown for the tweetboard for Quick overview on the state of situation.
3. Use of creative titles for your charts "Information Desk".
4. Clear and uncluttered charts. Gives reader a clear perspective with good use of charts colors too.
5. Good use of Legend to describe what color meant "Highest Sales out of the three months"
6. Of course, good use of Check boxes and Slider bar to offer interactiveness on your charts.
Suggestions
1. You may want to consider formatting your Y and X axis labels to show thousands, in $500K format instead of $500,000, so you can even made your chart look much neater.
2. Budget Variant Chart - This one is special...I took a second look and try to understand it. I am not sure if this is the best chart to visualize Sales VS Budget and Variances. And the Variance of 16.19% is positive, so u may want to use conditional formatting to make it green color, red if negative.
Overall is Great Work and Great Effort !!! Keep it up and I am so proud of you !
Francis Chin
http://www.francischin.com
Great Work Maya, just wondering if "5" Scrollable list of various gift shop items, can compare the previous 2 and current month selected in the above picklist, just one more suggestion if we can use top 5 gift category by using donut and bar mix chart to show sales mix for different months
Chandoo I would like to thank you for posting such helpful tricks for creating dashboards, I have learned a lot from your KPI Dashboard demo, I have created one dashboard to compare performce of Sales Associates, thaks a lot again
Thanks for the idea! Great job! You are giving me a lot of inspiratons!
Thanks everyone for the nice comments. I'm such a novice at this so I was so grateful for Chandoo's class and for everyone who submits ideas on his blog.
Francis: Thanks so much for your comments. You're an inspiration. For the budget variance chart, I actually got that idea from one of Chandoo's post on budget vs actual. There was one that was simple and easy to read so I learned how to do that and made it dynamic. I'm open to any other ideas you have for budget vs actual. I'm always looking for ways to improve.
Sabrina: Thank you for you for your suggestion on the top 5.
Dear Mara,
Great work.
But i one suggestion regarding the INFORMATION DESK graph is consist of month but which year it belong is not there if it would be there it would be great.
Warm Regards
Bhushan Sabbani
+91 98208 26012
Thanks for this idea... Great Stuff !!
Excellent dashboard Mara.
The best I like about the dashboard is the choice of colors. They are cool and not distracting. Thanks for sharing the file.
@Chandoo
Thanks for the dashboard week Chandoo. I am learnt a lot in the last 2 days. I am excited over the next 3 days! 🙂
Regards,
Ravi.
Great work Mara ! Thanks for sharing .
Mara, I liked the line, "Need to be more helpful." Our government needs to print this line, laminate it and post it in all government offices for the staff to see.
Hi there, i have been recently visiting this blog it is really great, the best one for Excel, wish Chandoo great success ahead.
I have one query, if you protect the data sheet the chart with the checkbox gives and error saying the data is protected and cannot be modified, is there a way around. This is cause if we want to publish this to someone who should only see it and do no changes to the data, is it possible please guide.
This could be a silly but bear me i am novice to excel 🙂
Thanks.
nice work.
inspired me a lot, working on few dashboard projects...
[...] Customer Service Dashboard in Excel 14,326 [...]
[...] Customer Service Dashboard Example [...]
dear mara
looks great .any reason why you have not used the bullet chart for the actual vs target chart.on the whole it is simple and elegant .jay.
Dear Chandoo,
The word Dashboard in the heading is misspelt.
Wow. Very Nice work Mara. Next week I am going to take the Course, I will try to post my work here.
Thank you so much for your helpful blog. Always appreciated your tips and tricks.
I am proud that you belongs to our Vizag City.
The above comment, I forgot mentioned about Chandoo, those two paras is about Chandoo. 😀
Thank you Mara!
Thx Mara, your work is great, congratulations…
Great Work Mara!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Chandoo,
I had been following your blogs for tips and tricks on excel. I am working with Media agency and we collect the data. Now this data has several parameters based on several legends. For eg Class A - legend color red, classB - legend color green and so on. Class A has several characteristics and parameters and heading etc. Now everytime we gather data and make pivot then based on the data in the pilot tables - top 10 we need to insert those in charts manually and also need to change the colors of legends and also. We create nearly 300 slides every month sector wise and it takes nearly our 4-5 days in doing that. Do you have any sample dashboard which will be helpfull to us and we can create it in a day.
Thanks really amazing one,
it helped me in desgining OTACE report
Regards
Gowravan M
9980651792
Awesome Job done here .............
very good master piece but wont to know if you can design KPI's for a financial institution. Thank you
I need help to make performance for our company
we have about 10 products from 5 years old