Let’s say you are the people manager at ACME Inc. You are looking staff list for the months – January and February 2017. You see that we had 4,000 employees in Jan and 4,200 employees in Feb. So what is the churn?
- Is it just 200?
- Or is it the sum of people who left and who joined?
- What if you want to find out how many people moved to new designations / departments or groups?
You see, churn is tricky to figure out.
So why not invite the pros? ie Power Query.
Side note: You could also calculate churn in Excel (using formulas) or in SQL (by using long queries and unions with a boat load of joins)
Setting up your data – Churn analysis
The first step is to set up two sets of data (one for each point in time). Make sure that you include only relevant columns. Let’s say we go with below layout.
For the sake of simplicity, let’s call these tables thismonth and lastmonth. You can include the data date columns, but they are not necessary for the analysis.
Define churn
We can categorize churn in to one of these 6 levels.
- New employees
- Exits
- People who moved to a new group
- People who moved to a new branch
- People who moved to a new designation
- No changes
Figuring out the churn – Power Query
Here is the process to calculate the churn using Power Query.
- We create a third query by merging two datasets (thismonth and lastmonth) on employee number as Full Outer join (think of this as A union B in sets – ie any employee present in either months will be included)
- We define a custom column in this new query, called status. It will have
- New employees if emp number is null in last month’s column
- Exit if emp number is null in this month’s column
- New group if thismonth.group <> lastmonth.group
- New Branch if thismonth.branch <> lastmonth.branch
- New Designation if thismonth.designation <> lastmonth.designation
- No changes else
- We delete all rows with no changes (as we are only interested in churn)
- Load this data to Excel
Figuring out employee churn – Power Query lesson video
Since the process is somewhat technical and confusing, I made a video explaining everything in detail. Check it out below.
You can watch this video on our youtube channel too.
Download Example Workbook
Click here to download example workbook. You must have Power Query 2013 or Excel 2016 to customize anything.
More on Power Query
Power Query is awesome. If you haven’t explored its power, check out below tutorials and get started.
- Introduction to Power Query
- Unpivot data quickly with Power Query
- How to import web data to Excel using Power Query
- Recommended training: Power Query by Ken Puls
How do you calculate churn?
As mentioned earlier, we can use either Excel formulas or SQL to calculate churn. If I am only interested in high-level churn (ie entries and exits), I use a simple formula. But for anything more than that, I prefer Power Query or SQL (as PQ is not be available in all versions of Excel)
What about you? How do you calculate and analyze churn? Please share your approach and tips in the comments.
22 Responses to “Master Excel 2007 Ribbon with this Free Learning Guide”
Thank you, kind sir. Well done with the baby making.
I cannot get signed up for your newsletter. I tied both this email address and churchill2001@hotmail.com. never a response.
I cannot get signed up for your newsletter. I tied both this email address and churchill2001_at_hotmail_dot_com. never a response for either attempt.
@Doug, it shows that your email address is pending verification. Can you check your inbox (and may be spam folder too) for an email from me? The subject will be "Activate Subscription to Get your Free Excel Tips E-book"
[...] PPS: If you are struggling with ribbon, you should check out ribbon learning guide. [...]
Very Useful Info..Keep it up..
@Ajay.. you are welcome 🙂
how do u download microsoft excel for free?
http://www.microsoft.com/en-us/default.aspx
Select Office
Free Trial
[...] Excel 2010 UI looks considerably better and less stressful than 2007. The colors are dull and subtle. The icons don’t call for attention unless you want to do something. The menus / ribbons feel smoother and slicker. [Learn to use Excel Ribbon with this Free e-Book] [...]
I can't open this pdf. I get the error message:
You do not have the required license to open this file.
Please request a license from the creator of the file, and add it using the license manager and they try opening it again.
What gives??
I downloaded the file again and it worked this time. Strange. (First file was 116 KB, second was 1644 KB... ???)
[...] More ribbon goodness | Free e-book to learn Excel Ribbon [...]
Hi Chandoo,
thanks for sharing your Excel 2007 learning experience with us; unfortunately the link to the pdf of the free Excel 2007 learning guide seems broken: my Acrobate Readers flags: "Unkown file type or corrupte data".
Have a nice day
Michael
well done this is great
Can somebody just provide a link the classic TAB exportedUI files for MS Office 2003 for us to use in office 2007/2010?. searching online, everybody just wnats to make a buck online with silly Classic Tab installers which do nothing more than inport exportedUI files for you.
Don't give me a ribbon how to guide, just give me free exportedUI files. I should not have to pay anyone for this, it is free XML, MS should have included this to begin with.
thanks
Dear.
There are a set of debit values and a set ot credit values in a column. I want a vba code by whcich the debit value plus a single / multiple credit value is zero that needs to be marked .
finally i will come to know out of the avaibale debits which cannot be used the with avilable credits either single or multiple values.
If multiple matching sets are available let it take the 1st or the 2nd one its not an issue.
Column A Ref
-1000 A
-5000 B
-8000 C
800 A
100 A
100 A
2000 B
3000 B
13000
15000
hi...
how to make this add-ins and display in ribbon... check this sample : http://www.cprsoft.com/GCDemo01.htm
thank you sir...
Please tell me format painter short cut key In excel ?
Thanks In Advance
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