Cancellation & Refund Policies – Chandoo.org
Chandoo.org (M/s Duggirala Purnachandra Rao) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- No Cancellation policy as there are no physical goods.
Chandoo.org believes that we make finest products when it comes Microsoft Excel learning & usage. So, all our products come with 30 day money-back guarantee. Our refund policy is as simple as it can get.
- If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
- We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee.
- To request a refund, simply contact us with your purchase details within thirty (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
- Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.
- Refunds will be processed within 21 days from the date you request.
To Request a refund,
Send an email to chandoo.d @ gmail.com with the below details.
- Subject: Request for refund <product name>
- Include Transaction details of your purchase in the body
- If you are not happy with our products, please tell why you did not like them.