Hi all,
I created a spreadsheet based upon Chandoos bike rider on a hill example. It is used to track progress for call quality monitoring against set quarterly totals for each team member.
On the Worksheet "Call Tracker" I am recording the Date and duration of each call completed.
On the Worksheet "Target-vs-Actual" I am collating the number of calls completed on each date listed, against the target number for that date.
My problem? The "Target-vs-Actual" worksheet is not producing a correct total of all calls and I don't understand where the error lies.
I'd be grateful if someone could identify the error - I'm afraid that I'm very new to Excel and simply don't have the knowledge or expertise to promptly identify the error. I've uploaded the file and I'd be grateful for your help if you're up for a challenge.
thanks in advance,
Chris.
I created a spreadsheet based upon Chandoos bike rider on a hill example. It is used to track progress for call quality monitoring against set quarterly totals for each team member.
On the Worksheet "Call Tracker" I am recording the Date and duration of each call completed.
On the Worksheet "Target-vs-Actual" I am collating the number of calls completed on each date listed, against the target number for that date.
My problem? The "Target-vs-Actual" worksheet is not producing a correct total of all calls and I don't understand where the error lies.
I'd be grateful if someone could identify the error - I'm afraid that I'm very new to Excel and simply don't have the knowledge or expertise to promptly identify the error. I've uploaded the file and I'd be grateful for your help if you're up for a challenge.
thanks in advance,
Chris.