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Single Server Model

Chihiro

Excel Ninja
It's a little broad of a question.

We can help with specific problems, but can't educate you on the entire concept of Single Server model simulation.
Simulation will differ by what model is used...
Ex:
Service time distribution - Exponential/Constant/Generally Distributed.
Waiting Room/Queue capacity - Limited/Unlimited
etc

Do a quick google search and you will find academic papers and some Youtube tutorial on the subject.
http://people.brunel.ac.uk/~mastjjb/jeb/or/sim.html
 

Chihiro

Excel Ninja
Oh, you may want to read up on Erlang traffic model as well.

Edit: To start off, search for Erlang C model. This uses Constant for Service Time, and unlimited Queue/Waitroom capacity and probably is simpler model to simulate. This model can be used to predict what percentage of the customers are serviced within given time threshold.
 
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