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Single Server Model


Excel Ninja
It's a little broad of a question.

We can help with specific problems, but can't educate you on the entire concept of Single Server model simulation.
Simulation will differ by what model is used...
Service time distribution - Exponential/Constant/Generally Distributed.
Waiting Room/Queue capacity - Limited/Unlimited

Do a quick google search and you will find academic papers and some Youtube tutorial on the subject.


Excel Ninja
Oh, you may want to read up on Erlang traffic model as well.

Edit: To start off, search for Erlang C model. This uses Constant for Service Time, and unlimited Queue/Waitroom capacity and probably is simpler model to simulate. This model can be used to predict what percentage of the customers are serviced within given time threshold.
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