Ashokkumarbn
New Member
i need a help hope you would help me in our office we have a daily tracker in that we have 12 agents and works in 24/7 shifts we work on incident tickets.
and as soon as the ticket arrives we have to enter the ticket number in that sheet under the agent name and change the color of the cell manually according to the time the ticket arrived. I have attached a sample spreadsheet for your understanding
for eg. if ticket came in between 8am to 9 am it will be green if it is between 9 am to 10 am then red if it is between 10 am to 11 am then purple so on so instead of changing the color manually i need a formula or a steps so based on current time when the data entered into a cell the color should change please suggest
and as soon as the ticket arrives we have to enter the ticket number in that sheet under the agent name and change the color of the cell manually according to the time the ticket arrived. I have attached a sample spreadsheet for your understanding
for eg. if ticket came in between 8am to 9 am it will be green if it is between 9 am to 10 am then red if it is between 10 am to 11 am then purple so on so instead of changing the color manually i need a formula or a steps so based on current time when the data entered into a cell the color should change please suggest