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cannot open ftp files

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caabdul

New Member
Hello experts!


Nice help there,


My fresh problem is as follows.


Background > I am using xp pro, excel 2010 and the ftp server has linux installed. To open files from server I press open button in excel, then choose ftp location from drop down menu. FTP logon box asks password with the option of default user selected. I provide password and go on.


Some days ago something happened, I don't know what but as a result of it when I opened the FTP logon box, the anonymous option was selected by default. So I selected user option, gave id password and hit ok. It did not connect. Then I removed that ftp location from excel ftp locations, and then a HELL. Whenever I tried to add an ftp location, excel restarted stating error message " *** encountered a problem *** ". So I reached a site after some googling and was directed to add the whole ftp file location path in the "File name" box of the open dialog box. It worked and the ftp location was automatically added in ftp locations. [ any ftp setting in excel is automatically transferred to ms word as well]


PROBLEM > Now I have a different problem. I can access ftp folders and subfolders but when I select a file and click open, downloading bar at the bottom of the excel does not start and after a long wait an error message pops up " the internet address ' ftp://192.168.****/folder/subfolder/filename.xls" is not valid.


What can I do to resolve this annoying problem? [ note that I can open ftp files using filezilla etc]
 
Hi, caabdul!


First of all welcome to Chandoo's website Excel forums. Thank you for your joining us and glad to have you here.


As a starting point I'd recommend you to read the three first green sticky topics at this forums main page. There you'll find general guidelines about how this site and community operates (introducing yourself, posting files, netiquette rules, and so on).


Among them you're prompted to perform searches within this site before posting, because maybe your question had been answered yet.


Feel free to play with different keywords so as to be led thru a wide variety of articles and posts, and if you don't find anything that solves your problem or guides you towards a solution, you'll always be welcome back here. Tell us what you've done, consider uploading a sample file as recommended, and somebody surely will read your post and help you.


And about your question...


The address beginning with 192.168 is the private IP address of a device in your same network. Are you sure that the file you want to access is in that network? Could you please elaborate a bit more regarding file location and/or network design?


Regards!
 
Hello SirJB7,


Firstly thanks for your suggessions,


I may mention that the FTP site is a server computer on which Linux is installed and it is attached to my computer through router. and yes its IP starts from 192.168.


Is there some solution to this problem?
 
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