GraH - Guido
Well-Known Member
Offering the 'correct' support is not always so straightforward, with all those versions that are being used by the members over here. Something that works on 365 (insider), does not always work for version 2016, let alone version '97. It is a wide spread indeed. For both parties, the one asking help as well as for the one offering help, this may cause some frustration.
On the MrExcel message board, that uses the same platform, there are 2 available fields in the account settings: operating system used and office version. Also other Excel forums offer the same.
Knowing this removes the need to tell people what you provide only works from version X onwards or something alike. I think it would improve the user experience.
On the MrExcel message board, that uses the same platform, there are 2 available fields in the account settings: operating system used and office version. Also other Excel forums offer the same.
Knowing this removes the need to tell people what you provide only works from version X onwards or something alike. I think it would improve the user experience.