Hello all,
I am working on making the calculations section of my dashboard but have run into a problem. I am showing the number of cases completed and the average turnaround time based on three separate criteria that I want to display: Month, Employee, Priority level.
I want to be able to display the values based on what the user has selected. I have used SUMIFS to successfully show the sum if individual criteria are selected, but I do not know how to include an "All" selection. For example: instead of showing the breakdown of cases for January under an Urgent priority I want to show a breakdown of ALL cases in 2012 under ALL prorities.
I am working on making the calculations section of my dashboard but have run into a problem. I am showing the number of cases completed and the average turnaround time based on three separate criteria that I want to display: Month, Employee, Priority level.
I want to be able to display the values based on what the user has selected. I have used SUMIFS to successfully show the sum if individual criteria are selected, but I do not know how to include an "All" selection. For example: instead of showing the breakdown of cases for January under an Urgent priority I want to show a breakdown of ALL cases in 2012 under ALL prorities.