Yelizaveta Evreeva
New Member
Hello all,
I am trying to find a new visually appealing way to report on following data showing how long it took for a ticket to be approved after it was submitted by an agent.
The percentage can be easily replaced with actual counts.
My boss is stuck on the following chart, which I personally don't like as it is not doing anything for me visually
I suggested following, which my boss does not like, but I think it shows right away that majority of tickets are approved on the first day
Was wondering if anyone has any other thoughts or ideas I can try to implement here?
I am trying to find a new visually appealing way to report on following data showing how long it took for a ticket to be approved after it was submitted by an agent.
Code:
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13
Day 0 63% 70% 77% 62% 57% 64% 58%
Day 1 18% 18% 14% 25% 22% 23% 23%
Day 2 6% 3% 3% 3% 7% 5% 7%
Day 3 5% 4% 3% 4% 5% 4% 6%
Day 4+ 8% 6% 2% 6% 8% 4% 5%
The percentage can be easily replaced with actual counts.
My boss is stuck on the following chart, which I personally don't like as it is not doing anything for me visually

I suggested following, which my boss does not like, but I think it shows right away that majority of tickets are approved on the first day

Was wondering if anyone has any other thoughts or ideas I can try to implement here?