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Maintenance attrition analysis for SAS software

esimmonds

New Member
The report essentially will take 2016’s maintenance revenue and explain the changes to get to 2017’s maintenance revenue using the categories below:


Price increase (net) – should include any price decreases

New customer

Existing customer – new seats

Lost customer

Existing customer – lost seats

Acquired maintenance – this would include the revenue recognition for any deferred revenue in the opening balance sheet at acquisition, which I assume you would have in 2017 given the May 2016 acquisition date.
 
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