Excel has found an error it can't correct

[Hamil211]

Hi, I'm totally new to Microsoft Excel and trying to find some advice.
How do I deal with the Excel 2016 error message, Excel has found an error it can't correct. It shows up for one XLSX file but not others. Why does the program give me this pop up every time?
Thanks very much in advance for all your help,
Roy

 

[AlanSidman]

The file may be corrupt. You may have to recreate it and delete the original.

 

[Marc L]

Hi !

Or load a backup …​

 

[jamesn]

To work around this problem, you can fix Excel file or disable hardware acceleration until a fix is released by your video card manufacturer. Make sure to check regularly for updates to your video card driver.

To disable hardware acceleration, follow these steps:

1. Start any Office program.
2. On the File tab, select Options.
3. In the Options dialog box, select Advanced.
4. In the list of available options, select the Disable hardware graphics acceleration check box.
   
   The following screen shot shows this option in Excel.
   
5. Select OK.

 

[jamesn]

This step is useful if one of the Office app is damaged or corrupted. Try a quick repair first, and if that doesn't work, try the online repair. For more information, see Repair an Office application.