Thomasray123
New Member
Hello! I have a spreadsheet with a list of items each day pertaining to cases employees work. Each case has an assigned owner but cases pile up and need to be evenly distributed.
I’ve attached a dumbed down version of my spreadsheet without sensitive information.
I need to assign the list evenly amongst the available employees (for example this is located on a separate worksheet but I may change this to be a user form with checkboxes at a later date).
-Clients with multiple cases should be assigned to the same user regardless of if it would put them over the evenly distributed amount.
-Late Stage cases should always go to the case owner if available and if they haven’t reached the evenly distributed number.
-Cases over $500 would follow in priority.
Example and priority list is on another worksheet for reference. If user 1 is available and has 30 late stage cases and there’s 5 available users and 100 cases, user 1 should get 20 late stage cases of their own. Sorry if this is a bit confusing but I’m rattling my brain on how to accomplish this!
I’ve attached a dumbed down version of my spreadsheet without sensitive information.
I need to assign the list evenly amongst the available employees (for example this is located on a separate worksheet but I may change this to be a user form with checkboxes at a later date).
-Clients with multiple cases should be assigned to the same user regardless of if it would put them over the evenly distributed amount.
-Late Stage cases should always go to the case owner if available and if they haven’t reached the evenly distributed number.
-Cases over $500 would follow in priority.
Example and priority list is on another worksheet for reference. If user 1 is available and has 30 late stage cases and there’s 5 available users and 100 cases, user 1 should get 20 late stage cases of their own. Sorry if this is a bit confusing but I’m rattling my brain on how to accomplish this!