U ushaanu Member Feb 2, 2018 #1 Hi All, I have Excel data where we capture team working data .basically agent attend the calls and resolve the problem . now I need to calculate how many hrs they are free and what time working window is 9Am to 17:30 Pm Monday to Saturday Thanks Anu Attachments sample file.xlsx 10.2 KB · Views: 7
Hi All, I have Excel data where we capture team working data .basically agent attend the calls and resolve the problem . now I need to calculate how many hrs they are free and what time working window is 9Am to 17:30 Pm Monday to Saturday Thanks Anu