Mohan Kumar
New Member
Hi All,
This is my first post and I'm sure not the last.
I need HELP!
I have to construct an aging report weekly that will track the time duration between two dates and times during work hours ONLY, excluding weekends and holidays.
I can not find a formula that will give me what I need to complete this task.
Below is the format of the start and end dates for the tickets:
Start Date
6/10/2011 1:19:35 PM
End Date
11/10/2011 1:10:13 PM
Between these two date I have to find out how long it took for the ticket to close during business hours and not including weekends.
Work Week - Monday - Friday
Work Hours - 8AM - 6PM
Holiday - depended upon what holidays are in the month
The result should be in the hours format.
Regards,
Mohan
This is my first post and I'm sure not the last.
I need HELP!
I have to construct an aging report weekly that will track the time duration between two dates and times during work hours ONLY, excluding weekends and holidays.
I can not find a formula that will give me what I need to complete this task.
Below is the format of the start and end dates for the tickets:
Start Date
6/10/2011 1:19:35 PM
End Date
11/10/2011 1:10:13 PM
Between these two date I have to find out how long it took for the ticket to close during business hours and not including weekends.
Work Week - Monday - Friday
Work Hours - 8AM - 6PM
Holiday - depended upon what holidays are in the month
The result should be in the hours format.
Regards,
Mohan