HI All,
I am new with power BI . i have customer service calls data like how many calls done and what is the response time (given in decimal value) on different product category.
i need product category in filter. and showing chart of calls logged and Average response time against product category.
i tried and make calls logged count but when i make response time chart it`s show decimal value and i need in HH:MM average response time chart. i try to convert response time value in HH:MM in raw file but when i create chart in power BI it`s not working .
raw data enclosed.
TIA
Anu
I am new with power BI . i have customer service calls data like how many calls done and what is the response time (given in decimal value) on different product category.
i need product category in filter. and showing chart of calls logged and Average response time against product category.
i tried and make calls logged count but when i make response time chart it`s show decimal value and i need in HH:MM average response time chart. i try to convert response time value in HH:MM in raw file but when i create chart in power BI it`s not working .
raw data enclosed.
TIA
Anu