Ravi Verma
Member
Hi Champs,
I need your help to calculate the late logins for a shift. The buffer time is 15 mins. I am able to work fine except when any agent who is scheduled for 12:00 AM shift and logins 15 mins prior to his/her shift say 11:45 PM , then my formula fails and shows the agent as a defaulter. Please help .. I have attached a sample file for your reference.
Regards,
Ravi Verma
I need your help to calculate the late logins for a shift. The buffer time is 15 mins. I am able to work fine except when any agent who is scheduled for 12:00 AM shift and logins 15 mins prior to his/her shift say 11:45 PM , then my formula fails and shows the agent as a defaulter. Please help .. I have attached a sample file for your reference.
Regards,
Ravi Verma