A little of stats after implementing Solved label

[SirJB7]

Hi, all!


Just playing a little with figures...


I took the 100 last topics posted, checked those not marked as solved and built this little table:

[pre]

Status			Cases	Percentage
-----------------	-----	----------
Posted			6	6,3%
Not answered		1	1,0%
Requested info		6	6,3%
Solution provided	30	31,3%
Solution rejected	4	4,2%
Solved			49	51,0%
----------------	-----	----------
Subtotal		96	100,0%
Others			4	4,0%
----------------	-----	----------
Total			100

Which assuming that suggested solutions were correct but had no user feedback and considering solutions rejected distributed by halves between ongoing and not solved might be reduced to this other:


Summary		Cases	Percentage
----------	-----	----------
Ongoing		8	8,3%
Not solved	3	3,1%
User mute	6	6,3%
Solved		79	82,3%
----------	-----	----------
Subtotal	96
Others		4	4,0%
----------	-----	----------
Total		100

[/pre]
Not so bad. More than 80% of success, less than 10% ongoing after 5 days, less than 5% failures, nearly 5% user quits.


Regards!


PS: Any Ninja would be as kind as marking this as solved whenever it should be done? I'm gonna abstain

 

[Hui]

Nice work SirJB7

You forgot to addin the Spam Deleted and Tags Removed categories

 

[SirJB7]

Hi, Hui!

Ufff... I should have used two-display system, just a widescreen's not enough.

And if had to add spam inactive users... which descended from almost 70K to 25K and 2 weeks after there are 35-40K. If only Chandoo removed the confirmation dialog in javascript which I can't handle by the IE object browser... In a week there will be around 18-20K, and controlled.

Regards!