Hi Team,
please help me in finding the formula.
I have uploaded a sample file which contains the Quality score of the employees. I want to find out the below
QIP 1 - if the agent quality score fall below 95 % for consecutive 2 weeks then he will be in QIP 1
QIP 2 - if the agent quality score fall below 95 % for consecutive 5 weeks then he will be in QIP2
Call to Action : if the agent quality score fall below 95 % for consecutive 9 weeks then he will be in CTA
please help me in finding the formula.
I have uploaded a sample file which contains the Quality score of the employees. I want to find out the below
QIP 1 - if the agent quality score fall below 95 % for consecutive 2 weeks then he will be in QIP 1
QIP 2 - if the agent quality score fall below 95 % for consecutive 5 weeks then he will be in QIP2
Call to Action : if the agent quality score fall below 95 % for consecutive 9 weeks then he will be in CTA