Hello Everyone,
I have Incident Open Date & Time and Incident Close Date & Time.
I need to calculate the hours difference between these 02 dates & time.
It has some condition as below:
The hours difference calculated is only between morning 08:30 to evening 06:30. Difference counter stops as soon as it reaches to evening 06:30 and again it is resumes to next day morning at 08:30.
For example: if the incident Open date and time is 01-July-14 09:30:00 and incident Close date & time is 02-July-14 10:30:00. then the actual (expected output) is 12:00:00 hrs.
Please refer to attached file.
Thanks,
Chetan
I have Incident Open Date & Time and Incident Close Date & Time.
I need to calculate the hours difference between these 02 dates & time.
It has some condition as below:
The hours difference calculated is only between morning 08:30 to evening 06:30. Difference counter stops as soon as it reaches to evening 06:30 and again it is resumes to next day morning at 08:30.
For example: if the incident Open date and time is 01-July-14 09:30:00 and incident Close date & time is 02-July-14 10:30:00. then the actual (expected output) is 12:00:00 hrs.
Please refer to attached file.
Thanks,
Chetan